Computing Services

Classroom and Urgent Support:

If your computing issue has stopped your in-progress class and you need immediate assistance, please call: (608) 469 – 7762

Contact for Computing Help and/or Consulting:

(608) 890-0248

To see a Flowchart of the computing support request process, please go here –

And to see a Flowchart of the website support request process, please go here –

Calvin and Rahul are our student helpdesk staff and will usually be your first point of contact.

We provide:

  • Consulting on ordering new computers, printers, scanners or software
  • Choosing, ordering, setup and installation of new computers and printers
  • Installing and configuring software
  • Troubleshooting and repairing computers, printers, and software
  • Diagnosing and repairing computer viruses
  • Reloading or upgrading computer operating systems
  • Maintaining existing network drives, including backups
  • Creating departmental email accounts
  • Creating user accounts to access existing network drives and network printers
  • Installing software on classroom and lab computers

We can also provide replacement keyboards and mice.


Apple and Mobile Device Questions:

GuntherPaul-2009Paul Gunther is the manager of Russell Labs computing.
Room 474
Paul also provides support for Apple computers and for mobile devices, as well as

Departmental and Lab Website Questions:

Paul Gunther 
handles website and web programming questions:
Room 436

Paul maintains the three department websites and also administers the software that drives many of the lab websites, creates new lab websites in WordPress and trains faculty, staff, and students on how to use WordPress.

To learn more about our WordPress lab websites, click here.
and currently (until we hire a new sysadmin) Paul also provides

Linux Support and Server Administration.



Help Provided by Others:

See our tasks page.