Computing Services

Classroom and Urgent Support:

If your computing issue has stopped your in-progress class and you need immediate assistance, please call: (608) 262-5360

Computer Questions:

CoryCory Wiedenhoeft handles computer support:
Room 436
(608) 890-0248
help@russell.wisc.edu

Click here to see a list of the services Cory can provide for UW-owned computers.

  • Consulting on ordering new computers, printers, scanners or software
  • Choosing, ordering, setup and installation of new computers and printers
  • Installing and configuring software
  • Troubleshooting and repairing computers, printers, and software
  • Diagnosing and repairing computer viruses
  • Reloading or upgrading computer operating systems
  • Maintaining existing network drives, including backups
  • Creating departmental email accounts
  • Creating user accounts to access existing network drives and network printers
  • Installing software on classroom and lab computers

We can also provide replacement keyboards and mice.

Departmental and Lab Website Questions:

Dixie1Dixie Lang handles website questions:
Room A109
webeditor@russell.wisc.edu
Dixie maintains the three department websites and also administers the software that drives many of the lab websites.

She creates new lab websites in WordPress and trains faculty, staff, and students on how to use WordPress.

To learn more about our WordPress lab websites, click here.

Apple and Mobile Device Questions:

GuntherPaul-2009Paul Gunther is the manager of Russell Labs computing.
Room 474
pogunther@wisc.edu
Paul also provides support for Apple computers and for mobile devices.

Linux Support and Server Administration:

HauHoklan-2010Hoklan Hau is our system administrator, and provides support for the Linux operating system.
Room 476
linux@russell.wisc.edu

Help Provided by Others:

See our tasks page.