Classroom and Urgent Support:
If your computing issue has stopped your in-progress class and you need immediate assistance, please call: (608) 262-5360
Cory Wiedenhoeft handles computer support:
- Consulting on ordering new computers, printers, scanners or software
- Choosing, ordering, setup and installation of new computers and printers
- Installing and configuring software
- Troubleshooting and repairing computers, printers, and software
- Diagnosing and repairing computer viruses
- Reloading or upgrading computer operating systems
- Maintaining existing network drives, including backups
- Creating departmental email accounts
- Creating user accounts to access existing network drives and network printers
- Installing software on classroom and lab computers
We can also provide replacement keyboards and mice.
Departmental and Lab Website Questions:
Dixie Lang handles website questions:
Dixie maintains the three department websites and also administers the software that drives many of the lab websites.
She creates new lab websites in WordPress and trains faculty, staff, and students on how to use WordPress.
To learn more about our WordPress lab websites, click here.
Apple and Mobile Device Questions:
Paul Gunther is the manager of Russell Labs computing.
Paul also provides support for Apple computers and for mobile devices.
Linux Support and Server Administration:
Hoklan Hau is our system administrator, and provides support for the Linux operating system.